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Privacy Policy


Privacy Policies


1.1 Your Privacy

w​ww.wonderpenguin.com.my​ ​(the​ ​“Website”)​ ​is​ ​owned​ ​and​ ​operated​ ​by​ ​WONDER PENGUIN EMPIRE (Company Registration Number: 2020031558698 & AS0413970-W)​ ​(“the Owner”)​ ​who​ ​will​ ​be​ ​referred​ ​to​ ​as​ ​“we”,​ ​“our”​ ​and​ ​“us”​ ​in​ ​this​ ​Privacy​ ​Policy.

By​ ​accessing​ ​the​ ​Website​ ​you​ ​agree​ ​to​ ​be​ ​bound​ ​by​ ​this​ ​Privacy​ ​Policy​ ​and​ ​our​ ​​Terms of​ ​Use.

The​ ​Privacy​ ​Policy​ ​relates​ ​to​ ​the​ ​collection​ ​and​ ​use​ ​of​ ​customer​ ​information​ ​which​ ​we may​ ​gather​ ​through​ ​your​ ​use​ ​of​ ​the​ ​Website.


1.10 Privacy Policy

We​ ​reserve​ ​the​ ​right,​ ​at​ ​our​ ​discretion,​ ​to​ ​modify​ ​or​ ​remove​ ​portions​ ​of​ ​this​ ​Privacy Policy​ ​at​ ​any​ ​time.​ ​This​ ​Privacy​ ​Policy​ ​is​ ​in​ ​addition​ ​to​ ​any​ ​other​ ​terms​ ​and​ ​conditions applicable​ ​to​ ​the​ ​Website.

We​ ​do​ ​not​ ​make​ ​any​ ​representations​ ​about​ ​third​ ​party​ ​websites​ ​that​ ​may​ ​be​ ​linked​ ​to the​ ​Website.


1.11 Responsibility

We​ ​recognise​ ​the​ ​importance​ ​of​ ​protecting​ ​the​ ​privacy​ ​of​ ​information​ ​collected​ ​about visitors​ ​to​ ​our​ ​Website,​ ​in​ ​particular​ ​information​ ​that​ ​is​ ​capable​ ​of​ ​identifying​ ​an individual​ ​(“Personal​ ​Information”).

This​ ​Privacy​ ​Policy​ ​governs​ ​the​ ​manner​ ​in​ ​which​ ​your​ ​Personal​ ​Information,​ ​obtained through​ ​the​ ​Website,​ ​will​ ​be​ ​dealt​ ​with.

This​ ​Privacy​ ​Policy​ ​should​ ​be​ ​reviewed​ ​periodically​ ​so​ ​that​ ​you​ ​are​ ​updated​ ​on​ ​any changes.​ ​We​ ​welcome​ ​your​ ​comments​ ​and​ ​feedback.​


1.12 Our Commitment

We​ ​are​ ​committed​ ​to​ ​protecting​ ​your​ ​Personal​ ​Information​ ​and​ ​giving​ ​you​ ​choice​ ​in​ ​who can​ ​use​ ​your​ ​Personal​ ​Information​ ​and​ ​how​ ​it​ ​can​ ​be​ ​used.

We​ ​undertake​ ​to​ ​comply​ ​with​ ​any​ ​laws​ ​introduced​ ​to​ ​strengthen​ ​protections​ ​for​ ​our consumers’​ ​privacy.


1.13 Personal Information

Personal​ ​Information​ ​about​ ​visitors​ ​to​ ​our​ ​site​ ​is​ ​collected​ ​only​ ​when​ ​knowingly​ ​and voluntarily​ ​submitted.​ ​For​ ​example,​ ​we​ ​may​ ​need​ ​to​ ​collect​ ​such​ ​information​ ​to​ ​provide you​ ​with​ ​further​ ​services​ ​or​ ​to​ ​answer​ ​or​ ​forward​ ​any​ ​requests​ ​or​ ​enquiries.

Personal​ ​Information​ ​that​ ​visitors​ ​submit​ ​to​ ​our​ ​site​ ​is​ ​used​ ​only​ ​for​ ​the​ ​purpose​ ​for which​ ​it​ ​is​ ​submitted​ ​(the​ ​“Primary​ ​Purpose”)​ ​or​ ​for​ ​such​ ​other​ ​secondary​ ​purposes​ ​that are​ ​related​ ​to​ ​the​ ​Primary​ ​Purpose,​ ​unless​ ​we​ ​disclose​ ​other​ ​uses​ ​in​ ​this​ ​Privacy​ ​Policy or​ ​at​ ​the​ ​time​ ​of​ ​collection.

Copies​ ​of​ ​correspondence​ ​sent​ ​from​ ​the​ ​Website,​ ​that​ ​may​ ​contain​ ​Personal Information,​ ​are​ ​stored​ ​as​ ​archives​ ​for​ ​record-keeping​ ​and​ ​back-up​ ​purposes​ ​only. 

We​ ​will​ ​not​ ​collect​ ​or​ ​monitor​ ​any​ ​Personal​ ​Information​ ​about​ ​you​ ​without​ ​your​ ​consent unless​ ​we​ ​believe​ ​it​ ​is​ ​necessary:

●  to​ ​comply​ ​with​ ​the​ ​law;

●  to​ ​provide​ ​you​ ​with​ ​a​ ​service​ ​which​ ​you​ ​have​ ​requested;

●  to​ ​implement​ ​our​ ​terms​ ​of​ ​service;

●  to​ ​protect​ ​our​ ​rights​ ​or​ ​property,​ ​or​ ​the​ ​rights​ ​or​ ​property​ ​of​ ​any​ ​of​ ​our​ ​other​ ​users​ ​or​ ​any member​ ​of​ ​the​ ​public;​ ​or

●  to​ ​lessen​ ​a​ ​serious​ ​threat​ ​to​ ​a​ ​person’s​ ​health​ ​or​ ​safety.

We​ ​strive​ ​to​ ​ensure​ ​the​ ​security,​ ​integrity​ ​and​ ​privacy​ ​of​ ​Personal​ ​Information​ ​submitted to​ ​our​ ​sites,​ ​and​ ​we​ ​review​ ​and​ ​update​ ​our​ ​security​ ​measures​ ​in​ ​light​ ​of​ ​current technologies.

Unfortunately,​ ​no​ ​data​ ​transmission​ ​over​ ​the​ ​internet​ ​can​ ​be​ ​guaranteed​ ​to​ ​be​ ​totally secure. However,​ ​we​ ​will​ ​endeavour​ ​to​ ​take​ ​all​ ​reasonable​ ​steps​ ​to​ ​protect​ ​the​ ​Personal Information​ ​you​ ​may​ ​transmit​ ​to​ ​us​ ​or​ ​from​ ​our​ ​online​ ​products​ ​and​ ​services.​ ​Once​ ​we do​ ​receive​ ​your​ ​transmission,​ ​we​ ​will​ ​also​ ​make​ ​our​ ​best​ ​efforts​ ​to​ ​ensure​ ​its​ ​security​ ​on our​ ​systems.

In​ ​addition,​ ​our​ ​employees​ ​and​ ​the​ ​contractors​ ​who​ ​provide​ ​services​ ​related​ ​to​ ​our information​ ​systems​ ​are​ ​obliged​ ​to​ ​respect​ ​the​ ​confidentiality​ ​of​ ​any​ ​Personal Information​ ​held​ ​by​ ​us.​ ​However,​ ​we​ ​will​ ​not​ ​be​ ​held​ ​responsible​ ​for​ ​events​ ​arising​ ​from unauthorised​ ​access​ ​to​ ​your​ ​Personal​ ​Information.

You​ ​can​ ​also​ ​play​ ​an​ ​important​ ​role​ ​in​ ​keeping​ ​your​ ​Personal​ ​Information​ ​secure​ ​by maintaining​ ​the​ ​confidentiality​ ​of​ ​any​ ​password,​ ​PINs​ ​and​ ​accounts​ ​used​ ​on​ ​the Website.​ ​Please​ ​notify​ ​us​ ​immediately​ ​if​ ​there​ ​is​ ​any​ ​unauthorised​ ​use​ ​of​ ​your​ ​account by​ ​another​ ​person​ ​or​ ​any​ ​other​ ​breach​ ​of​ ​security.


1.14 Access to Information

Your​ ​trust​ ​in​ ​us​ ​is​ ​very​ ​important​ ​to​ ​us.​ ​If​ ​at​ ​any​ ​time​ ​you​ ​want​ ​to​ ​know​ ​exactly​ ​what Personal​ ​Information​ ​any​ ​part​ ​of​ ​our​ ​site​ ​is​ ​holding​ ​about​ ​you,​ ​you​ ​are​ ​welcome​ ​to request​ ​that​ ​information​ ​by​ ​contacting​ ​us. 

We​ ​will​ ​endeavour​ ​to​ ​take​ ​all​ ​reasonable​ ​steps​ ​to​ ​keep​ ​secure​ ​any​ ​information​ ​which​ ​we hold​ ​about​ ​you,​ ​and​ ​to​ ​keep​ ​this​ ​information​ ​accurate​ ​and​ ​up​ ​to​ ​date.​ ​If,​ ​at​ ​any​ ​time,​ ​you discover​ ​that​ ​information​ ​held​ ​about​ ​you​ ​is​ ​incorrect,​ ​you​ ​may​ ​contact​ ​us​ ​to​ ​have​ ​the information​ ​corrected.

In​ ​addition,​ ​our​ ​employees​ ​and​ ​the​ ​contractors​ ​who​ ​provide​ ​services​ ​related​ ​to​ ​our information​ ​systems​ ​are​ ​obliged​ ​to​ ​respect​ ​the​ ​confidentiality​ ​of​ ​any​ ​Personal Information​ ​held​ ​by​ ​us.


1.15 Links to Other Sites

We​ ​may​ ​provide​ ​links​ ​to​ ​websites​ ​outside​ ​of​ ​our​ ​Websites,​ ​as​ ​well​ ​as​ ​to​ ​third​ ​party websites.​ ​These​ ​linked​ ​sites​ ​are​ ​not​ ​under​ ​our​ ​control,​ ​and​ ​we​ ​cannot​ ​accept responsibility​ ​for​ ​the​ ​conduct​ ​of​ ​companies​ ​linked​ ​to​ ​our​ ​Website.

Before​ ​disclosing​ ​your​ ​Personal​ ​Information​ ​on​ ​any​ ​other​ ​website,​ ​we​ ​advise​ ​you​ ​to examine​ ​the​ ​terms​ ​and​ ​conditions​ ​of​ ​using​ ​that​ ​website​ ​and​ ​its​ ​privacy​ ​statement.


1.16 Future Changes

WONDER PENGUIN may​ ​from​ ​time​ ​to​ ​time​ ​(with​ ​or​ ​without​ ​notice​ ​to​ ​you)​ ​amend​ ​or update​ ​our​ ​Privacy​ ​Policy​ ​at​ ​our​ ​sole​ ​discretion.​ ​Accordingly,​ ​you​ ​should​ ​ensure​ ​that you​ ​regularly​ ​review​ ​our​ ​Privacy​ ​Policy.

We​ ​reserve​ ​the​ ​right​ ​to​ ​change​ ​this​ ​Privacy​ ​Policy​ ​at​ ​any​ ​time​ ​and​ ​notify​ ​you​ ​by​ ​posting an​ ​updated​ ​version​ ​of​ ​the​ ​policy​ ​on​ ​the​ ​Website.


1.17   Problems or Questions

If​ ​we​ ​become​ ​aware​ ​of​ ​any​ ​ongoing​ ​concerns​ ​or​ ​problems​ ​with​ ​our​ ​Website,​ ​we​ ​will take​ ​these​ ​issues​ ​seriously​ ​and​ ​work​ ​to​ ​address​ ​these​ ​concerns.​ ​If​ ​you​ ​have​ ​any​ ​further queries​ ​relating​ ​to​ ​our​ ​Privacy​ ​Policy,​ ​or​ ​you​ ​have​ ​a​ ​problem​ ​or​ ​complaint,​ ​please contact​ ​us.